The Daily Grind
No coffee beans were injured in the making of this story.
Let’s face it. There are jobs people can and cannot do. My career is
talking and writing. I seem to be able to direct plays. But I flunked
algebra and probably still hold the New York State SAT record for the
widest split ever recorded between Math and English. And I’m a complete
bust at anything requiring eye-hand coordination.
I learned this once at a dinner theatre where folks drank Kahlua and
Cream and Brandy Alexanders with their comedies. One night we were short a
cocktail waitress and some genius suggested the director pitch in.
Now I know I got good tips. I used my talking skills to let my
customers in on scurrilous backstage gossip and despite my spilling a Sloe
Gin Fizz all over myself (eye-hand thing), people had fun. Good tips.
But by evening’s end, my tip pocket was empty thanks to my fuzzy math
in making change. I was the first person in dinner theatre history ever to
make more money in show biz than waiting tables. So food service was not a
career path for me.
Fast forward thirty years. A friend, who shall remain blameless, is
part owner of a coffee shop. One morning her co-owners were at a coffee
convention while she stayed here to hold the fort. At 8 a.m. I got a call
asking me to make an emergency run for capers and cream cheese.
By the time capers-r-us delivered, it was clear that the lone barista
was in deep Cappuccino. A line of customers stretched down the Mews alley
toward Baltimore Avenue. These folks didn’t seem surly, but they hadn’t
been caffeinated yet either, and I feared eventual civil disobedience.
Figuring an unskilled barista was better than nothing, (in hindsight,
perhaps a tactical error) I fought my way around the counter and into the
coffee business. "I can help for a few minutes," I said to no
one in particular as you couldn’t hear squat over people shouting for
double skinny raspberry chocolate Macchiatos.
"Here, can you rinse the spout of this bottle?"
How hard can that be? I unscrewed the cap, withdrew the spout and shot
Ghiradelli chocolate syrup straight down the inside of my shirt. I fought
the urge to bow my head and lick.
From there I followed orders to wipe crumbs off the sandwich and bagel
station, identify empty coffee urns, joke with the customers and keep away
from the chocolate brownies (my weakness).
"Fill this cup with San Francisco Blend beans and pour them into
the grinder."
Okay Frisco Blend, Frisco Blend. I located it on the top row. I held
the cup under the wide-mouthed spout, reached up and pulled the handle,
releasing a torrent of beans into the cup. Did I mention the eye-hand
coordination thing? By the time my cup runneth over and I lunged to close
the floodgate, coffee beans flew at my face like buckshot. And Dick Cheney
wasn’t even there.
I got to San Francisco alright, but instead of flowers in my hair I got
coffee beans.
It was only 10:30 a.m. and I longed for a breakfast blend: vodka and
ice. A friend walked into the shop, spied me juggling a pair of drooling
coffee filters in one hand and a pot of hot java in the other and burst
out laughing. "Now what????" he sputtered.
"I’m helping," I said. At least I hoped I was helping.
"I have a feeling we’ll read about this," he said, and I
had a feeling he was right. After all, column deadlines come up fast
around here.
Besides, I feel an obligation to uphold the ancient art of memoir—unlike
author James Frey who has been charged with inventing much of the
outrageous material in his best selling memoir A Million Little Pieces—or,
A Million Little Lies, which would have been a more accurate title.
So, truth is, I continued my tour of duty trying not to slip and fall
on the splattered coffee beans and trying equally hard to leave the
luscious pastries for the general public.
"I’ll have lox, on a sesame bagel with cream cheese," said
a customer.
Here was something I actually knew how to do—although cutting and
shmearing a bagel with my paws in surgical gloves felt more like M*A*S*H
than haute cuisine. Then I discovered that capers have a propensity to
roll off the lox and bounce all over the floor. In food service, the
5-second rule does not apply, so capers bounced were capers lost. While an
open-faced bagel with capers dotting the smoked salmon may look
professional, these customers got their capers embedded in cream cheese
sockets secured by a lox blanket so the little suckers stayed put.
Function over form.
Who were these customers? It was a cold day in March (as opposed to a
cold day in hell, which is when I pictured myself doing this kind of work)
but town was packed. While honcho barista was pleased, she wished the
crowds hadn’t come on a day when she was stuck dealing with the sorcerer’s
apprentice.
Hour by hour, Lucy Ricardo and Ethel Mertz raced to keep espresso
orders from backing up. My premier attempt at actually brewing coffee was
a tragic pot of brown sludge (flavor of the week: Nuclear Waste), but I
improved as the day went on. Sumatran, Nicaraguan, Guatemalan, Costa
Rican, customer orders sounded like the blue questions from Trivial
Pursuit.
When business slacked off mid-day, Ms. Barista took a moment to duck
next door for refills for the soda case. The second she left, thirteen
people appeared (this is true; it’s a memoir),
requesting things like Mocha Macchiato and double shot vanilla chai
espresso grande. My face surely said I didn’t know Chai Tea from Tai
Chi.
I explained that the real barista had left me holding the tea bag and
would be back momentarily. I offered to get cups of plain coffee or tea
for anyone wanting something so dreary.
Hours passed. Gee, the last time I’d spent this much time in a coffee
house we were singing "Puff the Magic Dragon." Eventually, my
mate came to help vacuum the floor. "You’ve spilled
the beans before, but never like this," she said.
While I am now retired from my fledgling career in food service, it was
really a major buzz. I’m proud that I sliced bagels all day without
slitting my wrists (accidentally or on purpose) and I now know the
difference between an espresso shot and buckshot (does the Vice-President?
O.K., I’ll stop now).
And I did not, during my tenure, violate any health or food handling
rules (happy, Pam?). When I got home, I found capers in my shoe laces and
a brassiere full of Ghiradelli chocolate. Same s**t different day? Not in
Rehoboth.